Introduction
Welcome to Reprieve ("Reprieve," "we," "our," or "us").
Reprieve is an AI-powered sleep and meditation application that creates personalized audio experiences based on information you choose to provide. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you.
By using Reprieve, you agree to the collection and use of information as described in this Privacy Policy.
Information We Collect
Information You Provide
When you use Reprieve, you may provide information through prompts, messages, reflections, sleep concerns, stressors, preferences, and other content entered into the app.
This information is used to generate personalized meditation and sleep content and may be stored to provide ongoing functionality, session history, personalization, and product improvements.
Device Information
We collect device identifiers and technical information necessary to operate the Service, maintain security, provide account functionality, and support troubleshooting.
Examples may include:
- Device identifiers
- App version information
- Operating system information
- Diagnostic and performance information
Usage Information
We collect information about how you interact with Reprieve, including:
- Features used
- Session activity
- Engagement metrics
- App performance data
- Crash and error reports
Subscription Information
If you purchase a subscription through Apple, we receive information necessary to verify and manage your subscription status.
We do not receive or store your payment card information. Payments are processed by Apple according to Apple's own privacy practices and terms.
How We Use Information
We use collected information to:
- Generate personalized meditation and sleep content
- Provide, operate, and maintain Reprieve
- Personalize your experience
- Improve app functionality and performance
- Analyze usage trends and feature effectiveness
- Diagnose and resolve technical issues
- Prevent misuse, fraud, and security incidents
- Manage subscriptions and account functionality
- Comply with legal obligations
Artificial Intelligence Processing
Reprieve uses third-party artificial intelligence services to generate personalized content based on information you provide.
Information submitted through prompts may be processed by these providers solely for the purpose of generating and delivering requested content and supporting the operation of the Service.
Third-Party Service Providers
We use trusted third-party service providers to help operate Reprieve.
Current providers may include:
- Anthropic for AI-powered content generation
- Speechify for audio and speech generation
- PostHog for analytics and product insights
- Apple for subscription processing, billing, and App Store services
These providers may process information on our behalf as necessary to provide their services.
Each provider maintains its own privacy practices and policies.
Additional Service Providers
As Reprieve evolves, we may engage additional third-party service providers, vendors, contractors, and technology partners to support the operation and improvement of the Service.
These providers may assist with:
- Artificial intelligence and machine learning services
- Audio generation and media processing
- Cloud hosting and infrastructure
- Analytics and product improvement
- Security and fraud prevention
- Customer support
- Communications and notifications
- Payment processing
- Application monitoring and diagnostics
- Other operational and technical functions
The categories of providers described in this Privacy Policy are intended to be illustrative rather than exhaustive and may change as Reprieve develops.
Any such providers will only receive information reasonably necessary to perform services on our behalf.
How We Share Information
We do not sell your personal information.
We may share information:
- With service providers acting on our behalf
- To comply with legal obligations
- To protect the rights, safety, security, or property of Reprieve, our users, or others
- In connection with a merger, acquisition, financing, asset sale, or other business transaction
Data Retention
We retain information for as long as reasonably necessary to provide the Service and fulfill the purposes described in this Privacy Policy.
This may include retaining:
- User prompts
- Generated content
- Session history
- Device identifiers
- Analytics information
Retention periods may vary depending on operational, legal, security, and business requirements.
Account Deletion
You may delete your account through the app or by contacting us.
Upon account deletion, we will take reasonable steps to delete or anonymize information associated with your account within a reasonable period of time, except where retention is required or permitted by law, necessary for security purposes, dispute resolution, fraud prevention, enforcement of our agreements, or other legitimate business purposes.
Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission, storage, or processing can be guaranteed to be completely secure, and we cannot guarantee absolute security.
Children's Privacy
Reprieve is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take appropriate steps to remove such information.
International Users
Your information may be processed and stored in countries other than your country of residence, including countries that may have different data protection laws than those in your jurisdiction.
By using Reprieve, you consent to such processing and transfer where permitted by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, we will update the "Last Updated" date at the top of this Privacy Policy. Material changes may also be communicated through the app or by other appropriate means.
Your continued use of Reprieve after any changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy, wish to request deletion of your data, or would like to exercise any applicable privacy rights, please contact us at brett@neese.rocks.